EANEX TECHNOLOGY PVT. LTD. ("we," "our," or "us") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our billing software and related services (collectively, the "Service"). Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.
We collect various types of information in connection with the Service. This includes **Personal Identifiable Information (PII)** such as your name, email address, phone number, company name, and billing address, which you provide when registering or using our software. We also process and store **Billing and Transaction Data** related to your business operations, clients, invoices, and payments to provide the core functionality of our Service. Please note, we do not directly store your credit card details; these are handled by secure third-party payment processors.
**Usage Data** is automatically collected, including your IP address, browser type, operating system, device information, pages viewed, and features used. This helps us understand and improve the Service. We also use **Cookies and Tracking Technologies** to track activity and enhance your experience. You can manage cookie preferences in your browser, but some Service features may be affected.
We use the collected information to provide, operate, and maintain our billing software, process your transactions, improve and personalize the Service, understand usage patterns, develop new features, communicate with you (including for customer support and marketing), prevent fraud, and comply with legal obligations.
We may share your information with **Service Providers** (e.g., payment processors, hosting) to facilitate our services. Information may also be disclosed for **Business Transfers** (mergers, acquisitions) or **For Legal Reasons** (to comply with law, governmental requests, court orders). We employ administrative, technical, and physical **Data Security** measures to protect your personal information, though no system is entirely impenetrable. We retain your data only as long as necessary for the stated purposes or as required by law.
Depending on your location, you may have rights regarding your personal information, including the right to access, rectify, erase, restrict processing, object to processing, and data portability. To exercise these rights or if you have any questions about this Privacy Policy, please contact us at EANEX TECHNOLOGY PVT. LTD., [Your Company Address], [Your Company Email], [Your Company Phone Number]. We may update this policy periodically, and changes will be posted on this page.
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